77hd Terms and Conditions
Please read these terms carefully before using the 77hd platform. By accessing the platform, you are considered to have read and accepted all these terms.
General Introduction
These Terms and Conditions ("Terms") form a binding agreement between 77hd ("Platform", "we", "us") and any user of the platform ("you", "player"). By registering, accessing, or using the 77hd website, you acknowledge that you have fully read, understood, and accepted these Terms.
77hd operates an online casino and betting platform for players in Bangladesh. Our services include sports betting, casino games, slots, and various other entertainment activities. These Terms may change from time to time, and continued use of the platform after any changes means you have accepted the updated Terms.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account with 77hd, the following conditions must be met:
- You must be at least 21 years old.
- You must provide accurate and complete personal information.
- Each person may create only one account.
- If separate accounts are created from the same device, IP address, or by members of the same household, both accounts will be reviewed.
- Sharing or selling account credentials with anyone else is strictly prohibited.
2.2 Identity Verification (KYC)
77hd reserves the right to verify your identity at any time. You may be asked to submit a National ID (NID), passport, or other supporting documents as needed. Withdrawals may be put on hold until verification is complete.
2.3 Account Security
You are fully responsible for the security of your account. Keep your password confidential and contact our live chat immediately if you notice any suspicious activity. 77hd will not be liable for any loss resulting from unauthorized use of your account.
Deposit and Withdrawal Policy
The following rules apply to all deposits and withdrawals on 77hd. All transactions are processed in Bangladeshi Taka (BDT/৳).
Deposit Information
Withdrawal Information
3.1 Deposit Terms
- The account used to make a deposit must be registered in your own name. Deposits from third-party accounts are not accepted.
- If your deposit amount does not appear correctly, please contact live chat with your transaction reference number.
- Fraudulent or illegal deposits are prohibited. If such activity is detected, the account will be immediately suspended.
3.2 Withdrawal Terms
- Your account must be fully verified before a withdrawal can be made.
- Withdrawal requests typically take 15 minutes to 2 hours to process, though in special cases it may take a little longer.
- Funds earned from bonuses must meet the wagering requirements before withdrawal.
- 77hd reserves the right to conduct additional verification for any suspicious transactions.
Bonus and Promotion Terms
All bonuses and promotions on 77hd are offered subject to the terms listed below. By claiming a bonus, you are considered to have accepted these terms.
Welcome Bonus — Key Terms
4.1 Bonus Usage Rules
- Bonus funds may only be used to play games on the 77hd platform.
- Bonus funds cannot be withdrawn before the wagering requirements are met.
- Only specific games on 77hd may contribute toward meeting the wagering requirements.
- One bonus applies per player, device, household, or IP address when claiming a bonus.
- If a player is found to be abusing the bonus system, 77hd reserves the right to cancel the bonus or suspend the account.
4.2 VIP Program
The 77hd VIP program has four tiers. The weekly cashback rate differs at each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.6% weekly cashback.
- Gold: Up to 0.9% weekly cashback.
- Platinum: Up to 1.2% weekly cashback.
Advancement to a higher tier depends on the player's activity and participation, and is determined at 77hd's discretion.
Gameplay and Betting Rules
5.1 General Gaming Rules
The following general rules apply to all games and betting activities on the 77hd platform:
- All games are conducted on the basis of fair play.
- If a game is interrupted due to a technical error, that round will be considered void and the wager will be refunded.
- In the event of a dispute over a game result, server logs will be considered the final evidence.
- If the internet connection is lost during a game, any previously placed bets will remain valid.
5.2 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and balance forfeiture:
- Using software, bots, or automated methods to operate games.
- Creating multiple accounts to take advantage of bonuses.
- Colluding with other players during a game.
- Money laundering or any other illegal financial activity.
- Exploiting technical vulnerabilities (bugs) in the platform to gain an unfair advantage.
5.3 Betting Limits
The minimum and maximum betting limits for each game apply according to that game's own rules. 77hd reserves the right to change betting limits at any time. Special limits may apply for VIP members.
Privacy and Data Protection
77hd treats the protection of your personal data as a top priority. Our full privacy policy is published separately. The key points are summarized in this section:
- Your information is protected by SSL encryption technology.
- 77hd does not sell your personal information to third parties.
- Information is used only for operating the service, verification, and meeting legal obligations.
- You may request to view or correct your stored information at any time.
- For full details including our cookie policy, please visit our Privacy Policy page.
Responsible Gaming Policy
77hd believes that gaming is an entertainment activity. We encourage our players to play responsibly and are committed to providing support in this regard.
7.1 Self-Control Tools
- Option to set deposit limits.
- Activating a temporary break (cooling-off period).
- Joining a self-exclusion program.
- Option to temporarily or permanently close your account.
7.2 Age Verification
77hd is committed to keeping minors away from gaming. We reserve the right to verify age at registration and at any time thereafter. If an account is identified as belonging to a minor, it will be closed immediately.
Intellectual Property and Copyright
All content on the 77hd platform — logos, designs, text, graphics, software, and other elements — is protected as intellectual property of 77hd. Reproduction, distribution, or use of this content without permission is strictly prohibited.
- Imitating or using 77hd's name, logo, or brand elements is prohibited.
- Scraping, reverse engineering, or accessing any part of the platform by unauthorized means is prohibited.
- 77hd's brand may not be used in marketing or advertising without written permission from 77hd.
Limitation of Liability
77hd always strives to provide reliable and uninterrupted service, however our liability is limited in the following matters:
- Temporary service disruptions caused by technical issues or server outages.
- Loss of a game session or bet due to internet disconnection.
- Delays or failures by third-party payment gateways.
- Changes to game results due to unexpected technical errors.
77hd will not be liable in any way for indirect, incidental, or special damages. Our total liability will in no circumstances exceed the amount deposited in your account.
Account Closure and Termination
10.1 Closure by the Player
You may request to close your account at any time by contacting our live chat. Please withdraw any available balance before closing your account. If bonus terms have not been met, the bonus portion will be cancelled.
10.2 Closure by 77hd
77hd may suspend or close an account for any of the following reasons:
- Any violation of these Terms.
- Suspicion of fraudulent or illegal activity.
- Providing a false identity or information.
- Being identified as a minor.
- Instructions from law enforcement agencies or court orders.
Amendments & Legal Matters
11.1 Changes to Terms
77hd reserves the right to change, add to, or amend these terms and conditions at any time. Continuing to use the platform after any changes are made will be considered as your acceptance of the updated terms. For significant changes, we will try to provide notice within your account.
11.2 Dispute Resolution
For any dispute or complaint, please contact us first via our 24/7 live chat or email. We will try to resolve the issue within a reasonable time. If a resolution cannot be reached through discussion, the matter will be settled in accordance with applicable rules.
11.3 Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and 77hd, and replace all previous oral or written agreements. If any part of these terms and conditions is deemed invalid, the remaining parts will remain fully in effect.
11.4 Contact
For any questions or complaints regarding these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week, in Bengali